Recover access by email and end your session on a shared device. You can use the new password to log in; signing out ends the current app session.
Anyone with a Prevue account. The reset screen does not disclose whether an email belongs to an account.
Start password reset
On the login screen choose Forgot your password?.
Send the reset link
Enter your account email and choose Send reset link.
Set a new password
Open the latest reset email, follow the link and enter a new password.
Sign out when finished
After signing in, use the account menu to sign out when finished on a shared device.
Expected Results
You can use the new password to log in; signing out ends the current app session.
Tips and Limits
The reset screen does not disclose whether an email belongs to an account. An invalid or expired link needs replacing. Wait for pending edits to save before signing out.
Effect on Public Viewer
Account action. No publishing step.
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